Rebooking or cancelling your ticket

Did your plans change? It's easy to rebook or cancel your tickets.

How do I rebook my ticket?

Most of our ticket types are valid for the whole day, which means it isn't always necessary to rebook.

You can rebook tickets by contacting a customer service representative (a rebooking fee of 30 € will be charged).

Contact customer services via telephone +370 672 62707.

How do I cancel my ticket?

Remember that all tickets have a 24-hour right of cancellation.

There are two ways to cancel your ticket, depending on whether you're cancelling a ticket that is unused or has been partially used.

Cancelling partially used and partially used tickets: If you want to cancel unused or a partially used return ticket, send an email to customer service and be sure to include your booking reference.

Contact customer service at

Please note that we don’t refund any fees charged in connection with ticket purchases.

See all of our terms for rebooking and cancelling tickets

Official page of UAB Silver Nimbus, preferred sales partner of Scandlines for Baltic Region and Russia